As for you quote about their new Developer, well I can tell you this, over 2 years back I sent Jeremy Irish an email pointing out that a flaw in their SQL Stored Procedures was the likely cause of the problems that they were having. His reply was rude at best, and made me feel at that time that Groundspeak was a brick wall when it came to communication. Having written commercial MS SQL databases, I thought I had been given a swift kick it the tender areas.
Not a surprise given his attitude to his database of OUR caches, did you ever read the slashdot article on groundspeak its not very complimantary
How many UK reviewers have resigned / left due to GC actions and attitude its certainly more than this two ??
"If you can't be a good example, then you'll just have to serve as a horrible warning."