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Thread: Feedback from your committee: point of contact

  1. #1
    The Committee Guest


    Single initial point of contact

    It has been felt for some time that GAGB needs to have a published phone number that people can call for caching advice (eg Landowners). It was felt that this should be "made live" as soon as possible: Dave from The Wombles, has already created such a service and will shortly post the full details .

    Paul Blitz, for & on behalf of the GAGB Committee.

  2. #2
    The Committee Guest


    GAGB has set up a phone message service for anyone to display on their caches in case of query. The service allows a caller to leave a voice message on the message service, which we will forward via a cache listing website (eg in an Email (voice in a .wav file) to the cache owner. The GAGB will not get involved in the content of the message or act on behalf of the cache owner, except to include an approver should that become necessary. If you are unable to read a .wav file then we will ring you with the content of the message.

    In order to ensure that the message is forwarded to the relevant cacher, the greeting message asks for the name of the cache and ideally it's owner's caching name. It is therefore essential that anyone using this service includes these details on the cache which should be written on the outside of the cache, for example on an official sticker.

    The service is free to us and is charged by the service provider at the rate of 37.5 pence per minute (ppm) at peak times, 25 ppm evenings and 12.5 ppm weekends to the caller. The service provider claims that the number will never change - GAGB is unable to guarantee this. The service can be transferred around, so we'll spread any pain in running the service - volunteers welcome once the committee have suffered! There will be a delay before messages are forwarded - tests showed a delay of several hours before we received a mail, and it may not be forwarded immediately.

    This service is available to all UK cachers, regardless of whether they are members of GAGB. The number is 0709 2040 416.

    Dave Edwards (The Wombles) on behalf of the GAGB committee

  3. #3
    plaid-dragon Guest


    Grand! Well done, that sounds like it will be a very useful service.

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