Can anyone help me resolve a problem with one of my travel bugs.

It was left in a cache by somebody while they were on holiday, and before they were able to log it on the Travel Bug site it was retrieved by a different cacher and logged on the Travel bug site as being held by them.

The first user in now unable to log it's visit to the cache on the Travel Bug site.
It is logged correctly on the geocache site, but not on the Travel Bug site.

I'm sure there is a way to sort this but do not know how.