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Thread: Bad publicity in a video for Craghoppers

  1. #1

    Join Date
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    Default Bad publicity in a video for Craghoppers

    Craghoppers have posted this video on YouTube which I feel puts UK cachers discussions with landowners back years.
    I have sent an email to them complaining and informing them of my intention to boycott, and encourage others to do so, all of their products until such times as it is withdrawn. customerservices@craghoppers.com, I would suggest that as many as possible email with the same basic complaint.
    Also something for the new Chair and committee to get their teeth into asap before too many landowners see it.

  2. #2

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    Email sent.

  3. #3

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    Already loads of negative comments below the video on youtube.

    Think they might have blocked further comments - keep getting ERROR when I try to submit one.

  4. #4

    Join Date
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    Video 'disliked' and reported for being factually incorrect, company contacted via e-mail. Such a negative message requires strenuously challenging.
    Failures are finger posts on the road to achievement.

  5. #5

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    Looks like it has been up for at least a month with no response at all to any of the comments.

  6. #6

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    The customer service dept will have a nice surprise tomorrow morning with all the emails that have been sent.

  7. #7

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    Quote Originally Posted by Team Microdot View Post
    Looks like it has been up for at least a month with no response at all to any of the comments.
    When I was the third to post, the other two posts were One month and two months old. The second post referenced No Digging.
    All the other posts are todays!

    Someone at Craghopper is going to be busy reading on Monday!
    I have a Geocaching problem...
    Work gets in the way!

    * Cache Walker -Caching by byway, not highway! CacheWalker.co.uk
    Walking and Caching in Warwickshire, Worcestershire, Gloucestershire areas

  8. #8

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    Cor - blow me down - email sent !! thanks for the heads up Richard
    Si vis pacem para bellum

  9. #9

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    A little calm now please. I think they will have got the idea. Hopefully someone at the GAGB will contact them (today I hope). Calmly and rationally explaining the error and maybe getting an apology (a discount would be nice). I am sure many on here like and use their products let's not push so hard they get stubborn.

  10. #10

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    Quote Originally Posted by Bear and Ragged View Post
    When I was the third to post, the other two posts were One month and two months old. The second post referenced No Digging.
    All the other posts are todays!

    Someone at Craghopper is going to be busy reading on Monday!
    It was great of you to highlight it, its a shame they didn't react. I think they may have just discovered social media works both ways.

  11. #11

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    I have sent an email to Craghoppers this morning - so I hope they get to read mine amongst the many other ones.

    I will let you know when (if) I receive a reply.
    GAGB member since 2005
    GAGB Committee member 2010 to 2016 (Chair 2012 to 2015)
    UK Mega Event Chairman 2009 (Weston-super-Mare)


  12. #12
    keehotee Guest

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    Just out of interest....do all cache listing sites disapprove of buried caches?

  13. #13

    Join Date
    Nov 2010
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    Just e-mailed Craghoppers and alerted our European and U.S. friends too. It appears that the video may have been withdrawn.
    Failures are finger posts on the road to achievement.

  14. #14

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    Quote Originally Posted by northking View Post
    Just e-mailed Craghoppers and alerted our European and U.S. friends too. It appears that the video may have been withdrawn.
    Looks like the video has been marked as private - rendering it inaccessible to all but those given a special hyperlink by the owner of the file - I'd say that's a win

  15. #15

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    Quote Originally Posted by Maple Leaf View Post
    I have sent an email to Craghoppers this morning - so I hope they get to read mine amongst the many other ones.

    I will let you know when (if) I receive a reply.
    As a member of the public or as a representative of the GAGB?

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